Hotel Policy

Witnesses to our high level accommodations are these reviews from our guests.

Our hotel Policy

Le Bambou Gorilla Lodge is an eco-friendly lodge.

Guest information

Our guest information policy states:
Guest arrival time
  • Check-in is at anytime (24/7 Service)
  • Check-out is before 10:00 (up to 17:00 for guests went trekking on the same day as the checkout day)
Guest address details
  • Our guests do not have to provide their address details when they book
Guest phone number
  • Our guests do not have to provide a phone number when they book (although an email is required)

Guest payment options

We accept Visa, MasterCard, and Cash payments only.

Visa & Mastercard payments

Cancellations and prepayment

Our cancellation and prepayment policy states:
  • If cancelled or modified up to 14 days before date of arrival, no fee will be charged.
  • If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
  • No deposit will be charged.