Hotel Policy

Our hotel Policy

Le Bambou Gorilla Lodge is an eco-friendly lodge.

Guest information

Our guest information policy states:

Guest arrival time

• Check-in is at anytime (24/7 Service)
• Check-out is before 10:00 (up to 17:00 for guests went trekking on the same day as the checkout day)

Guest address details

• Our guests do not have to provide their address details when they book

Guest phone number

• Our guests do not have to provide a phone number when they book (although an email is required)

Guest payment options

We accept Visa, MasterCard, and Cash payments only.

Cancellations and prepayment

Our cancellation and prepayment policy states:

• If cancelled or modified up to 14 days before date of arrival, no fee will be charged.
• If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
• No deposit will be charged.